Wechat customer service

Hours Of Operation :

24/7

Wechat customer service Headquarter :

661 Bryant St, Palo Alto, California, USA, 94301

Wechat Customer Service Phone Number

WeChat is a free messaging app that lets you send text and voice messages, make voice and video calls, and share media with your contacts.

Like Viber and WhatsApp, WeChat uses your Wi-Fi or mobile data to communicate with other WeChat users. WeChat has no subscription fee and will be free for life, making it much cheaper than making voice calls or sending SMS with your carrier. WeChat also uses your mobile number to make an account, removing the need to memorize another account name and password, while allowing you to add WeChat contacts straight from your phone's existing address book.

Send hundreds of animated stickers over WeChat to liven up your conversations. Start Group Chats with up to 500 people and participate in big gatherings online. Share your location with contacts instantly rather than sending directions or instructions to get to where you are.

Upload photos to your photo stream and display your best moments to your friends. Send multimedia messages featuring sound, text, video and images. Play fun games with your friends, cooperatively or competitively.

Meet new people around you with optional features like People Nearby and Friend Radar. Just opt-in to the feature, and you'll see other WeChat users around your location.

Chat with friends in a Live Chat session

1.Click "+" in a group chat conversation and select "Live Chat".
2.An invitation message will be sent to the group chat's members automatically.
3.Hold the button in the middle. Talk after the tone when the indicator light turns green.
4.Members in the Live Chat will hear you immediately. Only one person can talk at a time. The indicator light will turn red if you press the button while others are speaking, and you won't be able to talk.

GrouEnter your state herep Chat QR Code

Invite your friends to a WeChat group chat via QR code (available in the latest versions of WeChat for iOS and Android)

1.Open a group chat conversation and click at the top right corner.
2.Select "Group Chat QR Code".
3.Select "…" at the top right corner. You can share the group chat QR code via email or save it to your device.
4.People can scan the QR code with WeChat to join this group chat.

Video Call via Wechatapps

Video Call is available on WeChat versions 4.2 and later, allowing you to talk to your friends face to face.

1.In the chat window, press "+" and select "Video Call".
2.If your friend has not sent you a message in the past 10 minutes, you need to send them an invite message and get a response in order to call them.
3.Select "Video Call" again in the chat window. Your friend will see the following window and can tap Accept to start.
4.You can switch between Video and Audio modes during the call.

Wechat Updates -  http://www.wechat.com/en/updates.html

Wechat Help Center - http://help.wechat.com/